Shipping Policy

Effective Date: May 10, 2023

Thank you for choosing Playfinity! We strive to provide you with a seamless and enjoyable shopping experience. This Shipping Policy outlines important information regarding the shipping of products purchased on our website.

Shipping Destinations:

  1. We currently offer shipping to customers within the US, Canada, and Europe. Please note that certain remote areas may have limited or no delivery service available.

Processing Time:

  1. Orders placed on Playfinity.com are typically processed within two business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods and Estimated Delivery Time:

  1. We offer various shipping methods to cater to your needs. The estimated delivery time for each shipping method may vary based on the shipping destination. The available shipping methods and estimated delivery times will be displayed at the checkout page before you finalize your purchase.

Shipping Costs:

  1. Shipping costs are calculated based on factors such as the shipping method selected, the destination, the weight, and dimensions of the package. The shipping cost for your order will be calculated and displayed at the checkout page.

Order Tracking:

  1. Once your order has been shipped, we will provide you with a tracking number and a link to track the progress of your shipment. You can track your order by visiting the "Order Tracking" section on our website or by using the tracking link provided in the shipping confirmation email.

Customs and Import Duties:

  1. For international shipments, please note that customs or import duties may be applicable based on the regulations of the destination country. Any additional charges or fees related to customs clearance are the responsibility of the recipient. Playfinity.com is not responsible for any customs-related charges and cannot predict or control these charges. We recommend contacting your local customs office for more information before placing an order.

Shipment Delays:

  1. While we make every effort to ensure timely delivery of your orders, please note that unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may impact the delivery schedule. We will keep you informed of any significant delays and work towards resolving any issues that may arise.

Address Accuracy:

  1. Please ensure you provide accurate shipping information when placing your order. Double-check the shipping address to avoid any delays or delivery issues. Playfinity.com will not be responsible for delays or delivery problems resulting from incorrect or incomplete address information provided by the customer.

If you have any questions or concerns regarding your order's shipping, please contact our customer support team at post@playfinity.com. We are here to assist you.

Please note that this Shipping Policy is subject to change without prior notice. The most up-to-date version of the policy will be posted on our website.

Last updated: May 10, 2023